Terms of Service

1. Definitions and Interpretation

“Account” means the user account created through the Service registration process, including all associated credentials, settings, workspaces, and connected Third Party Services.

“Account Administrator” means a User designated with administrative privileges over a workspace or organization, authorized to manage team members, permissions, billing, and connected social media accounts.

“Content” means any text, images, videos, audio, graphics, data, files, or other materials uploaded, posted, scheduled, published, or otherwise transmitted through the Service by you or your team members.

“Third Party Service” means any external social media platform, API provider, integration partner, or third-party service accessible through or connected to the Service, including but not limited to LinkedIn, TikTok, Bluesky, Instagram, Facebook, YouTube, Pinterest, and Threads.

“Workspace” means the organizational unit within the Service where Users manage connected social media accounts, content categories, team members, and publishing workflows.

2. Acceptance of Terms and Eligibility

By creating an account, accessing the Service, or using any feature, you agree to be bound by these Terms. You must be at least eighteen (18) years of age to create an account or use the Service. By registering, you represent and warrant that you are 18 or older, not barred from using the Service under applicable law, and not using the Products to harm Adorack or its competitors.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your password and any two-factor authentication (2FA) methods. We strongly recommend enabling 2FA.

3. Service Description and Plans

Adorack provides a social media management platform enabling Users to schedule, publish, and manage content across multiple social media platforms; organize content into categories and campaigns; manage team workflows and approvals; monitor publishing queues and calendars; and collaborate within shared workspaces.

We reserve the right, at our sole discretion, to modify, enhance, or discontinue any feature or functionality of the Products at any time.

4. Third Party Services and Integrations

The Service currently supports integration with LinkedIn, TikTok, Bluesky, Instagram, Facebook, YouTube, Pinterest, Threads, and potentially other social media platforms.

You agree that your use of each Third Party Service through the Service is governed by that platform’s applicable terms and conditions, acceptable use policies, privacy policies, developer agreements, API terms, and community guidelines.

5. User Responsibilities and Acceptable Use

You agree not to:

• License, sublicense, sell, rent, lease, or otherwise allow third parties to use the Products without authorization;
• Circumvent or disable any security, rate limiting, or other technological measures of the Products or Third Party Services;
• Reverse engineer, decompile, or disassemble any element of the Products;
• Use the Products to send malware, spyware, ransomware, or other harmful software;
• Conduct surveillance, intelligence gathering, or monitoring of specific social media users or sensitive gatherings;
• Target, segment, or profile individuals based on sensitive personal categories.

6. Custom Accounts and Automated Profiles

By connecting a custom profile image, display name, or bio to any Third Party Service account through the Service, you acknowledge and agree that if any real person is portrayed, you have obtained their explicit permission. You will clearly indicate if an account is automated or managed by Adorack.

7. Payment Terms and Billing

By providing payment information to Adorack, you authorize us to charge your designated payment method for all applicable fees until your account is closed. Subscriptions automatically renew according to your selected monthly or annual cycle. Detailed cancellation rules can be found in our Cancellation & Refund Policy.

8. Cancellation and Termination

We may terminate or suspend your access immediately for violation of these Terms or failure to pay fees. You may cancel your Plan at any time through the Billing Page. Upon termination, you must cease all use of the Products.

9. Data Privacy and Security

Our collection, use, and protection of personal data is governed by our Privacy Policy and our GDPR Commitment. We comply with the Seven Core Principles of GDPR and execute Data Processing Agreements (DPAs) upon request.

10. Intellectual Property Rights

All intellectual property rights in the Service and Websites are owned solely by Adorack and its licensors. All Content you provide remains your property. You grant Adorack a non-exclusive, revocable, worldwide, royalty-free license to use and distribute such Content solely to deliver the Service.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ADORACK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. ADORACK’S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR ONE HUNDRED US DOLLARS ($100.00).

12. Dispute Resolution & Arbitration

These Terms shall be governed by the laws of the State of Delaware, USA. Any dispute arising out of or relating to these Terms shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) in Wilmington, Delaware.

13. Contact Information